Maintenance and Support

Web applications and websites require maintenance and support as your needs change and grow. Agile provides cost-effective application support and website maintenance services freeing you from maintaining expensive in-house support staff. Agile partners with clients to help their online business running smoothly and error-free.

Agile provides a comprehensive set of support and maintenance services depending on your business needs for specific durations:
    • On-going Support (bug fixing, problems analysis and resolution, on-call support)
    • Adaptive Enhancements (modifications to support business or technical requirements' changes)
    • Perfective Upgrades (new functionality/features)
    • Technical Improvement (optimization restructuring/rewriting)

Web Maintenance Services can substantially reduce your web costs by eliminating the need to hire full time programmers, web designers, or train employees. By outsourcing your web maintenance services or building content management systems, Agile helps clients concentrate on their core competencies and attain competitive advantage. Note that a support period for a couple of weeks post project deployment is generally part of all website development and web application software development projects that are undertaken at Agile.

For clients who prefer to update and maintain their site themselves, a web content management system is the ideal solution. Having a content management system ensures that the design of your website remains unchanged and the content can be updated without the need for programming or HTML knowledge. Agile has extensive experience in providing the best web content management system workflow.

Agile also provides maintenance services for enterprise software systems. Maintenance services include major and minor modifications, and enhancements as well as production support. Such systems are client/server systems; and are typically essential to a client's business, though over a period they progressively become difficult and costly for the client's internal IT to maintain. Agile's IT professionals take an engineering approach to software maintenance, focusing on the long-term functionality and stability of the client's overall system, and attempting to avoid problems from "quick-fix" solutions.